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- Credit or debit card
Payment process
When you are in the last step of the checkout, the platform will ask you to select a payment method. If you wish you to settle your order right away, you need to select the Credit/Debit card option.
Depending on the country you are in you may be able to use different payment providers:
- iDEAL if you are in the Netherlands
- EPS if you are in Austria
- giropay if you are in Germany
- Bancontact if you are in Belgium
If you are located in any other country, you can simply enter your card information in our secure form to proceed.
- For Debit/Credit card payments
If you have chosen to pay for your order by card, you will receive a second email with the subject line “Receipt for your South Pole Carbon Asset Management Ltd. order”.
The body of this email contains the exact same summary of your order: billing information, chosen payment method, supported project, total order volume in ton and total order value.
Attached to this email is the invoice that serves as a receipt to confirm your order was paid.
- For Monthly invoice payments
If you have chosen to pay for your order by monthly invoice, immediately after placing your order you will receive a confirmation email with the subject line “Your Credit Balance has been Updated”.
The body of this email contains the summary of all your orders within that month.
At the end of the calendar month, you will receive a second email with the subject line “Action Required: Outstanding Balance”. The body of this email contains the summary of all your orders within that month.
- Paying using your credit line
Payment process
When you are in the last step of the checkout, the platform will ask you to select a payment method. To use your credit line for payment, you need to select the “Add to my monthly invoice” option.
You do not need to fill in the “PO” field, as your meeting information will automatically be linked to this order.
Check the “I agree to Terms of Use” and click on “Place order” when you are ready to confirm your order.
- How credit line payments work
In the South Pole Shop, every property has a credit allowance. This is an unpaid extension of monetary credit which allows users of that property to place orders and add the cost to the total property bill. The total consolidated amount can be paid for at a later date.
This payment option allows you to consolidate orders in order to make one large payment for several orders rather than one payment per order.
- Payment terms
At the end of every month in which you have placed at least one order that has not been settled yet, a statement email with the subject line “Action Required: Outstanding Balance” will be sent to you.
In the body of that email, you will find the details of all the orders that were placed during that month. Attached to that email will be your consolidated invoice for the total cumulated value of all the orders placed during that month.
- Checking your credit line balance
There is no limit to your allowance. Because it doesn’t have a limit, the allowance never restricts your ability to place orders. It never needs to be reset and therefore you never need to worry about reaching a potential allowance ceiling before placing an order.
You may still want to check your total consolidated orders value from time to time. You can easily do this by:
- Clicking on your name in the top banner of the shop
- Selecting My Account. This will take you to your account settings.
- In the menu that appears on the left side of your screen, select Credit Line to view the total due amount.
- Settling your credit line
Payment process
You can settle your pending orders at any point between the moment it is placed and the 45th day after having received the monthly statement that includes that order.
==Please be aware that your while orders can be placed in any of the available currencies, credit lines can only be settled in USD. Credit line orders under 20 USD will not be eligible for invoice repayment, they will need to be settled by card payment.==
